consumer complaints

Insurance ombudsman says it has no data on awards granted

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Insurance ombudsman says it has no data on awards granted

MUMBAI: The Council for Insurance Ombudsmen has said that it has no data on insurance companies’ compliance with the awards made in respect of consumer complaints. In response to an RTI query, the CIO stated a lack of information on fulfilled and pending awards.The CIO oversees 17 Insurance Ombudsman offices nationwide. Unlike courts, Ombudsman awards … Read more

Online Platform: Centre to soon set up online platform for resolution of consumer complaints

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Online Platform: Centre to soon set up online platform for resolution of consumer complaints

NEW DELHI: The central government will soon set up an online platform for resolution of consumer complaints. The platform will not only be a common interface for companies, service providers and consumers but will also have panels of experts who can be tapped for faster resolution.The consumer affairs ministry has invited bids for selection of … Read more