Government bans e-commerce firms from using ‘dark patterns’ | India News

Government bans e-commerce firms from using ‘dark patterns’ | India News

NEW DELHI: The government has banned the use of “dark patterns“-purposefully designed deceptions-by e-commerce and all other online platforms while selling goods and services that manipulate customers and nudge them into signing up for or purchasing things they didn’t mean to or lure them to buy a more expensive product. The government has notified resorting … Read more

Warranty Period: Warranty & guarantee period of white goods should start from date of installation, govt advisory to sellers

Warranty Period: Warranty & guarantee period of white goods should start from date of installation, govt advisory to sellers

NEW DELHI: The warranty or guarantee period of newly purchased white goods such as TV, refrigerators, air conditioners and washing machines should start from the date of installation rather than the date of purchase, the consumer affairs ministry has said in an advisory addressed to their manufacturers and sellers. The ministry has urged them to … Read more