PG&E ranks near bottom in nationwide customer satisfaction survey

PG&E ranks near bottom in nationwide customer satisfaction survey

OAKLAND — PG&E is ranked nearly at the bottom of a list of dozens of big utilities nationwide in terms of customer satisfaction, although the embattled power company’s rank is improving, a new survey shows. The unsettling results, released Tuesday, were contained in the latest energy utilities study produced by the American Consumer Satisfaction Index. … Read more

PG&E profits hop higher as revenue from electricity and gas surges

PG&E profits hop higher as revenue from electricity and gas surges

OAKLAND — PG&E’s profits hopped higher in 2023, buoyed by electricity and natural gas revenues that surged last year, in a report that also predicted the utility titan’s investors can anticipate even better earnings this year. The power company behemoth earned $2.24 billion in 2023, an increase of 24.6% in profits compared with 2022, PG&E … Read more

Skyrocketing PG&E bills to hop higher within weeks after state ruling

Skyrocketing PG&E bills to hop higher within weeks after state ruling

OAKLAND — PG&E bills — already soaring to record heights — are set to hop higher within weeks following a decision Thursday by state regulators to approve a general spending plan for the utility behemoth. Monthly bills for PG&E customers who receive both electricity and gas services from PG&E are expected to soar by at … Read more